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Personal UX, CX and BX Blog

A personal blog by Jaime Páez covering User Experience (UX), Customer Experience (CX), and Brand Experience (BX).

Category: Phygital Experiences

Phygital BX Strategies: The Rise of Seamless Physical-Digital Brand Experiences

March 10, 2024 Jaime Páez Branding, Customer Experience (CX), Phygital Experiences, UX Innovation

A new paradigm in consumer interaction is emerging at the intersection of physical products and digital experiences, fundamentally transforming how[…]

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Exploring Vineyard Visits: Authentic Wine Experiences for Enthusiasts

November 15, 2023 Jaime Páez Customer Experience (CX), Phygital Experiences, UX, UX Research

The traditional vineyard tour is undergoing a remarkable transformation, driven by emerging interaction design principles and advanced agricultural technologies that[…]

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Experiential Branding in the Metaverse: Lessons from Virtual Storefronts and Persistent Digital Identities

February 24, 2022 Jaime Páez AR/VR, Branding, Emerging Technology, Phygital Experiences

The metaverse is transforming the landscape of branding and customer engagement. As virtual worlds become more integrated into our daily[…]

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